Terms & Conditions

Welcome to Saira Habib

This website is operated by Saira Habib. Throughout the site, the terms “we”, “us” and “our” refer to Saira Habib. As a service to our customers, please review the following terms and conditions that govern your use of the www.sairahabib.com site. Saira Habib reserves the right to update or modify these terms of use at any time without prior notice to you.

 

Exchange Policy

We have a strict “No Exchange/ No Refund” policy. We will only entertain a request for an exchange if the product(s) received has a manufacturing defect or any damage. To be eligible for an exchange, please notify us within 48 hours of receiving the item. Please note any order with customization in size, fabric or anything else will not be eligible for an exchange or refund.

Please consider all discounted sales final. We do not accept any return or exchange on sale items.

Price and Content Information

If an item is listed at an incorrect price due to an error in pricing, Saira Habib shall have the right, at www.sairahabib.com's sole discretion, to refuse or cancel any orders placed for that item. If an item is mispriced at www.sairahabib.com, we may either contact you for instructions or cancel your order and notify you of such cancellation. 

 

Order Acceptance

Please note that there may be certain orders that we cannot accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

Delivery Charges

Charges for international orders are calculated based on the destination and the weight of your shipment. Duties and taxes are not included in the price of the goods you purchase online and will not be included in the overall shipping costs you pay. Also, please ensure to check the customs duty and tax charges (if any) of your shipment as the charges will be payable to the courier company at the time of the delivery.

Privacy

You acknowledge that any personal information that you provide through this site will be used by www.sairahabib.com in accordance with Saira Habib’s privacy policy.

For questions and concerns please email us at info@sairahabib.com

 

Contact Information / Complaints Handling

With regards to complaints about your purchase, please send us a picture highlighting the issue at +92 303 2888812 and allow us to get back to you within 2 business days. Our contact information is posted below:

Email: info@sairahabib.com
Phone Number: +92 303 2888812
Address: 13C, Bokhari Commercial, Lane 10, phase 6, DHA, Karachi